Frequently Asked Questions
Q1
Do you provide OEM/ODM services for all your products?
Yes. We offer full OEM/ODM for our cosmetic brush sets, covering design, material selection and production to match your brand needs.
Q2
Can you customize the packaging of the products?
Sure. We support custom packaging for brush sets, like logo printing, color selection and gift box design, to boost your product’s appeal.
Q3
What after-sales support do you provide if there are quality issues with the products?
We’re responsible for quality. Contact us within 7 days of receiving defective brush sets (e.g., loose heads), and we’ll arrange return, replacement or refund.
Q4
What is the minimum order quantity (MOQ) for these brush sets?
We allow small orders. The standard minimum order quantity (MOQ) is only 3 sets.
Q5
Are the brush and handle materials customizable?
Yes, both elements are customizable. The default brush material is synthetic fibre and the default handle material is resin, but both can be tailored to your requirements.
Q6
What color options are available for the 14 Pcs Makeup Brush Set?
The standard set color is Blue, but it can be fully customized according to your brand requirements.